Frequently Asked Questions

Why should we choose Optimum for our tracing requirements?

Due to a combination of our highly experienced researchers and our state of the art systems, we provide Tracing Services to the highest professional standard.

Do you offer a 'No find - No fee' service?

Yes, all our Tracing services are provided on a 'No find - No fee' basis, and we offer a no-quibble retrace guarantee.

How much do you charge for bulk tracing services ?

Our bulk tracing services are tailor-made to your requirements, and the charges depend on factors such as volume, complexity of searches and speed of service required.

Please get in touch to discuss your requirements.

What is your current success rate for tracing subjects?

Our tracing service achieves a success rate of over 90%.

How soon after an instruction do you start tracing ?

We would expect the tracing to commence the next working day after instruction.

What information do you need to start a residential trace?

We require the following to start the trace:

- Full name of the subject

- Last known address (preferred but not essential)

Can you trace a subject without an address ?

Yes, in some instances it is possible to trace a subject without a previous address. This depends on how common the name of the subject is and if any other relevant information (such as DOB) can be provided.

Optimum Tracing